Privacy Policy

Effective Date: July 15, 2026

1. Introduction

Welcome to Go Playfully Inc., doing business as Outgoing ("Outgoing," "Company," "we," "our," or "us"). At Outgoing, we are committed to protecting your privacy and earning your trust. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, platform, applications, or mobile application, and related services (collectively, the "Services"). It also describes the privacy rights and choices available to you under applicable laws and how you can exercise those rights.

International Users and GDPR Notice

International Users

Our Services are available to individuals located in multiple countries around the world. If you are located outside the United States, including in the European Economic Area ("EEA"), United Kingdom, or Switzerland, your personal information may be collected, transferred, stored, and processed in the United States and other countries where we or our service providers operate.

If you are located in the EEA, United Kingdom, or Switzerland, additional information regarding our processing of your personal data, including your rights under the General Data Protection Regulation ("GDPR") and related laws, is available in our GDPR Privacy Notice, which forms part of this Privacy Policy. Please click here to review our GDPR Privacy Notice.

2. Information We Collect

We collect the following categories of personal information from users of our Service:

  • Identifiers: Such as your name, email address, phone number, IP address, or other similar identifiers that may be linked to you or your devices.
  • Internet Activity: Information related to your browsing history, search history, and interactions with our Sites and Service.
  • User Content: Any messages, comments, pictures, graphics, or other content that you submit, post, or otherwise transmit using our Service.
  • Commercial Information: including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Geolocation Data: We collect information about your location, including approximate location information derived from your IP address and, with your permission, precise geolocation information derived from your device's GPS or similar location-enabled technologies.
  • Information You Provide to Us: when we solicit feedback, run contests, ask you to complete survey forms, or one of our optional personalization quizzes.
  • Sensitive Personal Information. We treat personal information, including any personal information you choose to provide about your children, with appropriate care and confidentiality. We do not sell or share such information for cross-context behavioral advertising and use it only as necessary to provide, maintain, and improve the Services and as otherwise described in this Privacy Policy. If you provide payment card information, it is processed by a PCI DSS-compliant payment processor on our behalf. Payment card information is protected using industry-standard security measures, including encryption in transit and, where applicable, at rest.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing and Improving the Service: To operate, maintain, and enhance our Service.
  • Communication: To send you information, status updates, notices, and other information related to the Service, including billing and account information.
  • Security: To protect the security and integrity of our Service and to prevent fraud or other malicious activity.
  • Legal Compliance: To comply with our legal obligations, enforce our terms of service, and address disputes we may need to provide your information to law enforcement agencies upon submission of a subpoena, or other lawful process. Depending on the nature of the request, we may not be able to advise you that law enforcement agencies are requesting such information.
  • Targeted advertisements: We may use information we collect through Tracking Technologies, and from you directly to provide you with advertisements we think may be of interest to you.

4. To Whom We Share Your Information

In the performance of our services, and business operations, we may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as credit card payment processors. When we engage third parties, we limit the way they can access and use your information.
  • Government Authorities and other Legal Purposes: We may need to disclose information about you where we believe that it is reasonably necessary to comply with a law or regulation, or if we are otherwise legally required to do so, such as in response to a court order or legal process, or to establish, protect, or exercise our legal rights or to defend against legal claims or demands.
  • To Investigate Illegal Activities: We may disclose information about you if we believe it is necessary to investigate, prevent, or take action: (a) against illegal activities, fraud, misinformation, disinformation, situations involving potential threats to our rights or property (or to the rights or property of those who use our Services), or to protect the personal safety or harm to any person, our site users, or networks, infrastructure or reliable operations of our services.
  • Security: Authorities, law enforcement, and our service providers who provide security and incident response services pursuant to contracts that limit their use and retention of your information.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to our affiliates, governmental authorities or third parties for the purpose of evaluating or processing and completing a transaction.
  • Professional Advisors: We use professional advisors, including lawyers and accountants, and may be required to disclose information about you when engaging them for their services and as necessary for audits, financial and other regulatory reviews.

5. How We Share Your Information

Company restricts access to your information to authorized employees and we do not share your information with third parties except in the circumstances explained in this Policy.

Employees and Authorized Contractors

Our employees and authorized contractors may access your information as necessary to fulfill their job responsibilities. All our employees and contractors are obligated to protect the confidentiality and privacy of your information.

Service Providers

We will share information about you with authorized service providers to assist us with marketing and advertising, communicating with you, managing our customer database, professional services, and providing and managing the Services (including hosting data centers, securing our Services, and payment processing).

When sharing your information with any of the above service providers, third parties, resellers, or partners, we ensure they agree to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures.

Cookies, Pixels, and Online Activity Data

What are Cookies?

Cookies are small data files, typically consisting of alphanumeric identifiers, that we transfer to your device through your web browser for record-keeping and operational purposes. We use cookies and similar tracking technologies to help us operate our Site and Services, enhance your experience, analyze usage, and support our marketing activities. The cookies we use generally fall into the following categories:

  • Essential Cookies. These cookies are necessary for the Site and Services to function properly. For example, they enable core features such as security, network management, account authentication, and the processing of transactions. Without these cookies, certain features may not be available.
  • Analytics and Performance Cookies. These cookies help us understand how users interact with the Site and Services, including which pages are visited, how long users spend on those pages, and how users navigate the Site. We use this information in aggregate form to improve functionality and user experience.
  • Advertising and Targeting Cookies. These cookies, which may be set by us or by third-party partners (such as advertising networks and social media platforms), are used to track browsing activity over time and across websites. They help us and our partners deliver advertisements that are more relevant to your interests and measure the effectiveness of those advertisements.

In addition, there are two types of cookies based on the duration of processing:

  • Session Cookies. Session cookies exist only during an online session and are deleted when you close your browser. We use session cookies to identify you during a session, process transactions, and maintain your logged-in status.
  • Persistent Cookies. Persistent cookies remain on your device after you close your browser and are used to recognize your device, remembering your preferences, and collecting information about your interactions with the Site over time.

We may also allow third parties to place cookies and similar tracking technologies on our Site. These third parties may collect information about your online activities over time and across different websites and online services.

How We Use Tracking Technologies

We and our third-party partners use cookies, pixels, web beacons, and similar tracking technologies (collectively, "Tracking Technologies") to automatically collect information about your interactions with our Sites and Services. This information may include, for example, your browsing history, search activity, pages viewed, links clicked, device identifiers, IP address, and information regarding your interactions with our content, advertisements, and communications.

We use this information for a variety of purposes, including to operate and improve our Services, to understand user activity and preferences, to personalize content and advertisements, and to support our analytics and marketing efforts. In connection with these activities, we may disclose or make available information collected through Tracking Technologies to third parties, including advertising networks, analytics providers, and social media platforms, which may use the information for their own purposes, such as measuring ad performance, providing analytics, and delivering targeted advertising.

In certain jurisdictions, including under applicable U.S. state privacy laws, the disclosure of information collected through Tracking Technologies to third parties for advertising or analytics purposes may be considered a "sale," "sharing," or other form of targeted advertising involving personal information, to the extent that the information reasonably identifies, relates to, or could be linked to you or your device.

We have a cookies preference management function on our website, you may visit it at any time to make changes to your sharing options.

Social Networks and Third-Party Services

We may use pixels and similar technologies provided by companies such as Meta (including Facebook and Instagram) and X (formerly Twitter) to measure the effectiveness of our advertisements, to understand user engagement, and to deliver targeted advertising. These technologies may enable such third parties to collect information about your interactions with our services and to combine that information with data they collect from other sources. As a result, you may receive advertisements on those platforms that are tailored to your interests based on your interactions with our website or services.

Any collection, use, combination, or further processing of personal information by these third parties — including Meta, Facebook, Instagram, X, LinkedIn, and other similar platforms (collectively, the "Social Networks") — is governed by their respective privacy policies and terms of use, not this Privacy Policy. When you interact with content that is integrated with or linked to Social Networks (for example, when you click on a social media icon, interact with embedded content, or engage with advertisements), your information may be disclosed to or collected by those Social Networks in accordance with their policies. You are responsible for reviewing and complying with the applicable terms and privacy policies of those Social Networks.

Information that We Collect About You from Social Networking Sites. You may also be able to log into our Services through your social networking accounts, such as Apple or Google. If you do this, we obtain information from these sites as follows:

  • Apple. If you log in to our Site or Services using your Apple Account, you must enter your Apple login information. By logging in through Apple, you grant us access to your information, including name, email address, language preference, and profile picture.
  • Google. If you log in to our Site or Services using your Google Account, you must enter your Google login information. By logging in through Google, you grant us access to your information, including name, email address, language preference, and profile picture.

We store the information that we receive from social networking accounts with other information that we collect from you or receive about you. Any third-party social networking site controls the information it collects from you. For information about how they may use and disclose your information, including any information you make public, please consult their respective privacy policies, which can be found on their websites. We have no control over how any third-party site uses or discloses the personal information it collects about you.

Third-Party Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site, and to the extent permitted, our Apps. We also may use other analytic means to evaluate our Site, Apps, Mobile App, and Services. We use these tools to help us improve our Site's and Services' performance and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services. To learn more about Google's privacy practices, please review the Google Privacy Policy. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics.

Ad Networks. Users in the United States may opt out of many ad networks. For example, you may go to the Digital Advertising Alliance ("DAA") Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative ("NAI") Consumer Opt-Out Page for information about opting out of interest-based advertising among NAI members.

Global Privacy Control (GPC)

Certain web browsers and browser extensions offer a "Global Privacy Control" or "GPC" signal, which is a user-enabled setting that communicates your preference to opt out of certain types of data processing, including the sale, sharing, or use of your personal information for targeted advertising.

Where required by applicable law, we recognize and honor GPC signals as a valid request to opt out of the sale and sharing of personal information and the use of personal information for targeted advertising, to the extent such obligations apply to our processing activities. When we detect a GPC signal from your browser or device, we will treat it as a request to opt out for that browser or device and will apply it in a frictionless manner, consistent with applicable legal requirements.

Please note that GPC signals are browser- and device-specific and will apply only to the browser or device from which the signal is transmitted.

Use of De-identified Data. We may use de-identified data, which cannot be linked to you or individuals using our services for the purposes of providing Services, product development, employee training, research and development and to gain insights on product improvement and other operational purposes that enhance our Services and your experiences with us. We take reasonable measures to ensure that our process of de-identifying information about you, and your use of the services cannot be associated or linked to you. When we share de-identified data with our service providers, partners or other third parties, we enter contracts that restrict the use of the data and the re-identification of the data to you and other users of our services.

Artificial Intelligence Features. We use artificial intelligence and machine-learning technologies to help provide certain features of the Services, including generating information, recommendations, research results, and other content responsive to your requests. To provide these features, we may process information you submit through the Services, including prompts, questions, documents, and other content. We use this information solely to provide and improve the Services and as otherwise described in this Privacy Policy.

6. How Long We Retain Your Information

We retain information about you only for as long as necessary to provide our Services, comply with applicable law, and contractual obligations. We may retain your personal information, posts, and service records for as long as you are a customer to provide you with the Services.

After it is no longer necessary for us to retain information about you, we will dispose of your information in a secure manner or anonymize the information.

Aggregated data is retained and used by Company for analysis, product improvement, and troubleshooting purposes. In some cases, social media content may continue to exist on the Social Networks even after you or we delete it from our Services, and you will need to contact the relevant Social Network directly if you would like to remove this content.

7. Children's Privacy

We do not knowingly collect personal information from children. Our Services are not intended for use by children and should only be accessed by individuals who are at least 18 years old and are using the Services for business purposes. If you believe we may have information from a child, please contact us at: [email protected]

8. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, or disclosure. If you have concerns about the security of any product or service we provide you, or your interactions with our websites, or any of our applications, you may contact our cybersecurity team at [email protected]

9. California's Shine the Light Act

California Civil Code Section 1798.83 allows customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for the third parties' direct marketing purposes in the preceding calendar year. For California residents, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding twelve (12) calendar months. If you are a California resident and would like to make such a request, please submit your request in writing to: [email protected]

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you by email (if we have your email address) or by posting a notice on our website before the changes take effect. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or you would like to make a request about how we process your information please contact us at: [email protected]